Information We Collect
There are times when shopping with PQ Collection that we will be required to collect personal information. Online purchases, refunds, feedback and surveys, creating an account and marketing activities are examples of some of these instances. The information we collect could include your name, address, birthday, payment details (for example, credit card information), email address and phone number.
We also collect information to improve how we market our products to our customers, which can include how customers navigate the website, when, where and how they access our site and other analytics, however this is typically not personally identifiable information. Marketing emails will be sent out with your permission, and can be opted out of at any time by clicking the unsubscribe link at the bottom an email.
Information We Share
Reasons we may share your personal information can include: processing sales, providing web support, delivering products, creating effective marketing messages, analysing data and information. Personal information may also be shared in order to comply with any relevant laws. The people with whom your information would be shared may include: employees, other companies we use to operate out business (eg. Shopify), marketing purposes, social media providers. Some of these third parties may not be in Australia. We will never sell your personal information. We understand the importance of your trust and value it completely.
PQ Collection has SSL (Secure Sockets Layer) encryption to protect your information while you shop with us. It ensures that all data passed between the web server and browsers remains private and integral.
Our objective is to always provide excellent customer service and the main purpose of collecting your information is to carry out your orders and to tailor your customer experience to the best it can possibly be. We will never take your trust for granted.