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Terms and Conditions

 

CURRENCY USED

The nominated currency used for all transactions on pqcollection.com is Australian Dollars (AUD$) and includes a 10% GST (Australian Goods and Service Tax). Wholesale New Zealand customers will view and purchase products in AUD$ excluding GST. 

 

 

PRE-ORDER

Pre Ordered items have the estimated delivery date listed on each corresponding style. If you have any questions regarding the ETA of your item that has been purchased under pre order please don't hesitate to contact our staff hello@pqcollection.com
PLEASE NOTE The entire order of any Pre Ordered Items purchased with items available will be held until ALL styles are available for dispatch and will be sent together. If you wish to avoid any delays with your items available you will need to purchase them items separately. 

 

 

Retail orders

All pre-order items are to be paid at the checkout.

Wholesale orders

You can now place your pre-order online and check out using the 'Wholesale Invoice' payment option. You will then be sent your invoice for payment on delivery day. If you wish to place an order with in stock items, please place a seperate order. 

  

 RETAIL EXCLUSIVE PROMOTIONS

 

Welcome 10% Off

Terms and Conditions apply. This offer is exclusive to pqcollection.com and excludes wholesale orders. Offer is valid on all full price products only and excludes sale items and pre-orders. The promotional code must be entered at the shopping cart section of the checkout process to redeem this offer.  Offer is not in conjunction with any other offer. Offer is not valid when purchasing gift vouchers. 

 

Collaboration Discount Codes

Conditions apply. Discount codes are exclusive to pqcollection.com and EXCLUDES WHOLESALE ORDERS. The discount codes must be entered at the shopping cart section of the checkout process to redeem discounts. Discount codes are valid on full price products only and are not in conjunction with any other offer.  

 

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One of the things we're most proud of here at PQ Collection is our ability to create clothing that caters to a wide variety of body types and sizes. Getting the right fit can be challenging and daunting when ordering online, so we try to make it as easy as possible for you. The size guide will vary depending on the style, so please refer to the product description for specific measurements. Our sizing recommendations refer to Australian sizing and we do our best to provide the bust, length and sleeve opening measurements so you can ensure you get the perfect fit.

Womens Apparel Size Guide (AU) Bust Waist Hip
S (8-10) 87-92cm 67-72cm 96-101cm
M (10-12) 91-97cm 72-77cm 101-106cm
L (12-14) 97-102cm 77-82cm 106-111cm
XL (14-16) 102-107cm 82-87cm 111-116cm
XXL (16-18) 107-112cm 87-92cm 116-121cm
CURVE (20-22) 117-122cm 97-102cm 126-131cm

 

Womens Apparel (Loose Fitting) Size Guide (AU)

 Bust Waist Hip
S/M (8-12) 87-97cm 67-77cm 96-106cm
M/L (12-16) 97-107cm 77-87cm 106-116cm
L/XL (16-20) 107-117cm 87-97cm 116-126cm
CURVE (20-24) 117-127cm 97-107cm 126-136cm

 

Womens Apparel (Oversized) Size Guide (AU)

 Bust Waist Hip
FREE (8-18) 87-112cm 67-92cm 96-121cm
CURVE (20-24) 117-127cm 97-107cm 126-136cm

We recommend allowing an additional 1-3cm in your measurements to ensure you get a comfortable fit and keep in mind that some fabrics may shrink slightly after the first wash.
Want to learn how to measure yourself correctly? Read our Blog Post on Finding Your Perfect Fit. 

Size Guide - International Conversion

AUSTRALIA 8 10 12 14 16 18 20 22 24 26
USA 4 6 8 10 12 14 16 18 20 22
UK 8 10 12 14 16 18 20 22 24 26

 

Size-guide-image
CHEST:

Around the fullest part of the neck, at the base.

WAIST:

Around the narrowest part of the waist.

HIPS:

Around the widest point of the hips.

SKORT LENGTHS:

From the crotch to the anklebone on the inside of the leg.

Love to chat? So do we! If you have any further questions about sizing or getting the right fit, please get in touch.

Online shopping should be as easy as shopping in store. We love creating clothes for you, so we want you to love your purchase!
If something’s not right, we’re here to help.

Full priced styles in original condition are all eligible for return. Simply fill out the returns form on the back of your order slip and send your item back to us within 2 weeks of receiving your order. We are only able to accept returns that are unworn and unwashed with tags attached. We recommend using registered post to keep track of your return.

Full Price Items:

We want it to be perfect for you! If you don’t love your full price item you can send it back for a refund, exchange, or credit note. Simply select your preference on your returns form.

Items purchased using short term discount codes or during promotional sales such as flash sales and other offers/events are eligible for exchange or credit note.

If you’ve paid with AfterPay, any repayments already made will be refunded through your AfterPay account. If you paid with a Credit Card or PayPal, the full amount of the returned items (minus the original shipping cost) will be refunded to your original payment method. If you paid with a Gift Card or Credit Note, your refund will be issued as a Gift Card or Credit Note.

Sale Items:

Items marked as “Sale” and items in our “25 and Under” Outlet section are eligible for exchange or credit note only. On the rare occasion that you receive an item that is damaged or faulty, please contact hello@pqcollection.com and we are happy to help.